Privacy Policy
Effective Date: January 20, 2021
Last Updated: December 7, 2024
This Privacy Policy outlines how KLM Institute Pvt. Ltd. ("we," "us," or "our") collects, uses, protects, and discloses your personal information when you use our website (https://klminstitute.com), applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you are under 18, you must have a parent or guardian review this Privacy Policy with you.
Please read this Privacy Policy carefully. If you continue to use the website, services, or register with us, you are legally bound by the terms outlined below.
1. Information We Collect
We collect personal data that you provide to us directly (e.g., when you sign up, contact us, or make a transaction) and automatically through your use of our Service.
Personal Data
When you use our Service, we may ask you to provide personally identifiable information ("Personal Data") that can be used to contact or identify you. This includes, but is not limited to:
- Email address – Used for communication and updates regarding your use of the Service.
- Full name – Required for identification and registration purposes.
- Phone number – For communication purposes and to verify your identity via One-Time Passcodes (OTP).
- Address (including city, state, postal code) – For billing, shipping, or service-related purposes.
- Cookies and Usage Data – To improve your experience with the Service.
Usage Data
We also collect non-personally identifiable information automatically through your interaction with our Service, which may include:
- IP address – A unique number assigned to your device for identifying it over the internet.
- Browser type and version – Information about the browser and device you're using to access the Service.
- Device identifiers – For mobile or web applications to recognize your device across sessions.
- Pages visited – Helps us track which pages you visit on our website to enhance user experience.
- Interaction data – Information such as time spent on specific pages, button clicks, and other interactions with the Service.
- Other diagnostic data – This includes error logs and usage analytics to troubleshoot and improve the Service.
Tracking Technologies (Cookies)
We use cookies and other tracking technologies (like web beacons, tags, and scripts) to enhance user experience, analyze usage, and improve the Service.
- Cookies: Small files stored on your device that help track activity, store preferences, and provide personalized content. By using the Service, you consent to the use of cookies unless you disable them.
- You can choose to accept or reject cookies through your browser settings. If you disable cookies, certain features of the Service may not work as intended.
2. How We Use Your Information
We use the information collected to provide, maintain, improve, and personalize your experience with the Service. Specifically, we may use your information for the following purposes:
- To provide and maintain our website and services – Ensuring the Service is functional, secure, and up-to-date.
- To notify you of updates – Informing you about important changes, new features, or updates to the Service.
- To facilitate interactive features – Allowing you to participate in features like forums, chat, or other community-driven activities based on your interests.
- To offer customer support – Providing assistance when needed for your queries, issues, or feedback.
- To analyze usage and improve the Service – Studying how you interact with the Service to enhance its functionality, speed, and overall user experience.
- To detect, prevent, and address technical issues – Ensuring the security and stability of our systems.
- For marketing purposes – With your consent, sending marketing communications, including offers, promotions, or information about new services.
Additionally, we may send One-Time Passcodes (OTPs) to verify your identity during registration or for secure access to specific features.
3. Data Transfer
Your personal data may be transferred to, and stored on, servers located outside your country of residence. These data transfers may be necessary for the provision of services or for fulfilling legal obligations.
- By using our services, you consent to the transfer and storage of your personal data to countries that may have different data protection laws than your own. However, we will ensure that your data is treated securely and in accordance with this Privacy Policy.
- KLM Institute Pvt. Ltd. follows industry-standard data protection practices to ensure compliance with relevant privacy laws in all applicable jurisdictions.
4. Data Disclosure
We may disclose your personal information in the following circumstances:
- Legal Requirements: We may disclose your personal data to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or to protect the safety of users or the public.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website.
- To Protect Rights: We may disclose your personal data if we believe in good faith that it is necessary to protect our legal rights, including enforcing our terms of service.
We are committed to ensuring your data is protected under all circumstances.
5. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us.
- We have no control over and are not responsible for the privacy policies or content of third-party websites. We strongly recommend reviewing the privacy policy of any external site you visit.
6. Security of Your Data
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We take commercially reasonable measures to protect your personal data through encryption, secure servers, and firewalls. However, we cannot guarantee the absolute security of your data.
We employ a range of security protocols to protect your data, including but not limited to:
- Encryption: Secure data transmission via encrypted channels.
- Access Control: Limiting access to sensitive data to authorized personnel only.
- Firewalls: To safeguard our servers from unauthorized access.
- Regular Audits: To ensure the integrity of our security practices.
7. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately so we can take appropriate action to remove such information.
- We encourage parents to actively supervise their children’s online activities and to prevent them from sharing personal information without parental consent.
8. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our practices. We will post the revised policy on this page, with an updated "Effective Date."
- You will be notified of any significant changes via email or by a prominent notice on our website.
- You are encouraged to review this Privacy Policy periodically to stay informed of how we protect your data.
9. Your Data Protection Rights
As a user, depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include:
- The right to access: Request a copy of the personal data we hold about you.
- The right to rectification: Request corrections to any inaccurate or incomplete personal data.
- The right to erasure: Request deletion of your personal data under specific conditions.
- The right to restrict processing: Request that we limit how we process your personal data.
- The right to object to processing: Object to the processing of your personal data for direct marketing or other legitimate interests.
- The right to data portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
If you wish to exercise any of these rights, please contact us via the details provided below.
10. Grievance Redressal Mechanism
At KLM Institute Pvt. Ltd., we are committed to resolving any concerns you may have regarding your privacy. If you have complaints or grievances about our privacy practices or data handling, you can address them under the jurisdiction of New Delhi, India.
Please contact our designated Grievance Officer at:
We will acknowledge your complaint and provide a resolution within a reasonable period. We take all complaints seriously and strive to resolve them promptly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:
This Privacy Policy provides a comprehensive overview of how KLM Institute Pvt. Ltd. handles your personal data in accordance with industry standards and privacy laws. It aims to ensure transparency, security, and clarity, giving you confidence in how we protect your privacy